Information about financial services and related costs

Our highly experienced Financial Services Team has an impeccable reputation for providing clients with a first class service.

Thomson Cooper is committed to providing the very best advice and as such has a policy for Treating Clients Fairly.

Details of this policy and other information relating to the investment and insurance services we provide are covered in the Client Agreement document. If you have any questions relating to this document, please contact our Head of Wealth Management Bruce Hendry at bhendry@thomsoncooper.com or call 01383 628800.

Click here to view our Client Agreement document (PDF).

Dealing with your concerns

We always strive to provide excellent customer service. However, if you are unhappy with the service you have received, you can access our complaints procedure here.