Wealth Management Administrator

May 16, 2022

At Thomson Cooper our purpose is to “listen, advise and support our clients to achieve their goals”.  Due to continued expansion within our Wealth Management Team, we have an exciting opportunity for an individual who shares that purpose, to join our team as a Wealth Management Administrator.

This role involves working with our 3 advisers and our para-planners dealing with a range of financial planning products.

Although this is not an exhaustive list, below is an illustration of the varied workload associated with the role –


  • Liaise with clients to deal with administration queries
  • Assisting team leader to construct, develop and implement department procedures
  • Input renumeration statements into IO, ensuring all clients are set up with the correct fee and close month end as per procedure
  • Help develop our remuneration process
  • Liaise with providers, chase on a regular basis to ensure we receive the correct information as quickly and efficiently as possible
  • Support the financial advisers and para-planners
  • Ensure that all administration tasks are carried out and comply with regulations
  • Manage ongoing customer care of existing clients
  • Diary management – for client review meetings
  • Prepare and issue annual review data to clients
  • Deal with incoming mail, save and ensure any relevant information is added to IO
  • Ensure that financial planners’ recommendations to clients are actioned accurately and in a timely manner
  • Updating and managing the client database
  • Maintain clients’ records
  • Ensure clients are kept up to date with the progress of cases being work on
  • Process new business applications, switches, surrenders, withdrawals & servicing as quickly and efficiently as possible
  • Ensure all client information is stored correctly and meets compliance requirements
  • Email/Mail merges


  • Knowledge and experience relating to financial products and services, processes, procedures, and regulations in a Wealth Management environment
  • Knowledge of compliance issues
  • Team working
  • Independent thinking
  • Attention to detail
  • Ability to prioritise
  • Problem solving
  • Experience of back office administration systems such as Intelligent Office
  • Experience of provider platforms such as Quilter, Quilter International, AJ Bell, Standard Life, Royal London
  • Experience in processing monthly remuneration on our back-office system, closing month/year end and help develop our current process and procedure
  • Suitable industry qualifications (desirable)

If you have at least three years’ experience working within a busy Wealth Management environment, have the right skills and experience, along with the ability to work to a high standard, we want to hear from you.

As part of the recruitment process you must provide evidence of your right to work in the UK.  Please be aware that this post does not satisfy the qualifications or salary requirement to qualify for skilled worker sponsorship, and Thomson Cooper do not currently hold a valid skilled worker sponsor licence to employ workers from outside the UK.

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