Payroll Administrator

Mar 24, 2022

At Thomson Cooper our purpose is to “listen, advise and support our clients to achieve their goals”.


In the Business Support Services department we use an image of a bee to represent how we work as a team yet each have our own individual role to play in delivering our firm’s purpose.

We want to work with colleagues who can work well on their own but also enjoy contributing as part of a team.  We want people who enjoy what they do and come to work each day with a positive and happy attitude.  In return, you will be supported and encouraged by your colleagues to “be the best Bee you can be!”


Key attributes required for the role of payroll administrator include:

  • Being able to demonstrate a clear commitment to client service.
  • Ability to manage your own workload and identify potential blockages/delays.
  • Ability to meet or exceed deadlines.
  • Good attention to detail and high degree of accuracy.
  • Be productive in terms of workload while maintaining a high standard of work.
  • Be a good communicator, both oral and written.
  • Being able to stay calm under pressure.
  • Have a strong technical knowledge of payroll, statutory payments and payroll taxes.

You will work as part of a team but will be responsible for a small portfolio of clients.  Duties vary depending upon individual client needs.

Although this is not an exhaustive list, below is an idea of the varied workload associated with the role to help illustrate what’s involved –


  • Regular contact with a portfolio of existing and new clients.
  • Weekly, fortnightly, monthly, quarterly and annual payroll processing; including:
        • Dealing with new starts & leavers
        • Checking and processing client input sheets, timesheets etc.
        • Administering client salary reviews
        • Checking and dealing with HMRC notices
        • Student loan administration
        • Earnings attachments administration
        • Calculating, checking and processing statutory payments like SMP, SSP etc
        • Dealing with salary exchange arrangements
        • Pension administration including auto enrolment assessments, uploading of pension data files and checking and analysing pension contributions
        • Preparing and checking BACS submissions
        • Checking the calculation of PAYE and NIC
  • Completing departmental checklists and working papers.
  • Completing PAYE control account reconciliations and contacting HMRC regarding queries.
  • Preparing and checking wages journals for clients and internal use.
  • Completing payroll year end submissions in accordance with departmental procedures.
  • Peer reviewing payrolls and providing feedback, prior to submission to client for approval.
  • Uploading reports and forms to our client portal.
  • Raising and resolving queries with clients.  Escalating any problems with payroll manager and other colleagues.
  • Being responsive and confident dealing with clients’ ad hoc queries and requests for information.
  • Contributing to daily ‘huddles’ and regular departmental team meetings.
  • Assisting colleagues with workload and holiday cover when required.
  • Filing and administration associated with the department and our clients.

You will have at least three years’ experience working in a bureau or payroll department of an accounting practice.  Ideally you will have experience working with Iris Payroll Professional and myePayWindow.

We operate an employee engagement programme; employees have regular one to one meetings with their manager and/or partner and we support our people to develop and grow.  We offer a competitive salary and benefits package and a great working environment.

If you have the right skills and experience, along with the ability to work to a consistently high standard and comfortable working to deadlines, we want to hear from you.

As part of the recruitment process you must provide evidence of your right to work in the UK.

Please be aware that this post does not satisfy the qualifications or salary requirement to qualify for skilled worker sponsorship, and Thomson Cooper do not currently hold a valid skilled worker sponsor licence to employ workers from outside the UK.


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